Tamiya - Great Customer Service

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keavdog
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Tamiya - Great Customer Service

Post by keavdog »

When I got my much anticipated brand new release Mustang GT4 from Tamiya I excitedly opened the box and drooled over the beautifully molded trees. I noticed right away that the wheels that are included with the kit are Forgeline GS1R wheels which are visually nearly identical to the track wheels I have on my 1:1 Boss 302 Laguna Seca which are Forgeline GA1R.

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I had purchased the Revell 2013 Boss 302 some time ago and want it to make a replica of my car, but the kit obviously has the stock Boss 302 wheels.
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So I pinged Tamiya and asked if I could order the sprue with the wheels on it, fully intending to pay. At the time, customer service said they didn't have any sprues available. Well on 9/25 I received an email from Tamiya saying they had the sprues and what address would it shipped to! A week later here they are - zero cost. Amazing customer service - and now I have the wheels for my Boss 302 :) Not to mention another 5.2L motor, exhaust... etc etc.

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Now I just need to figure out how to delete the rear seat and turn the decals from black to luminous gray - or whatever the LS gets.
Thanks,
John
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LyleW
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Re: Tamiya - Great Customer Service

Post by LyleW »

Good service is hard to beat! Happy for you.
To make each build less crappy than the last one. Or, put another way, "Better than the last one, not as good as the next one!"..
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speedgraflex
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Re: Tamiya - Great Customer Service

Post by speedgraflex »

Tamiya’s customer service is amazing!
Make more models!
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BlackSheep214
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Re: Tamiya - Great Customer Service

Post by BlackSheep214 »

Nice! Now if someone will only come out with the NASCAR Mustang kits.
“Who controls the skies, controls the fate of this Earth”

Author unknown- 352nd Fighter Group, Blue-Nosed Bastards of Bodney

“Send one plane it’s a sortie; send two planes it’s a flight; send four planes it’s a test of airpower. - Richard Kohn
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Stikpusher
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Re: Tamiya - Great Customer Service

Post by Stikpusher »

speedgraflex wrote:Tamiya’s customer service is amazing!
:P1:
Indeed! Can’t be beat!
"Surely I have made my meaning plain? I intend to avenge myself upon you, Admiral. I have deprived your ship of power, and when I swing 'round, I intend to deprive you of your life."

FLSM
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Duke Maddog
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Re: Tamiya - Great Customer Service

Post by Duke Maddog »

That is excellent news! I'm gonna be watching these all come together!
The Duke
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-Jayne Cobb, Firefly Episode 2 "The Train Job"

We are modelers - the same in spirit, in hunger to insanely buy newly released kits, hustlers in hiding our stash from our better halves and experts in using garbage as replacements for after-market parts.
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BlackSheep214
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Re: Tamiya - Great Customer Service

Post by BlackSheep214 »

I had seen the Tamiya Mustang racer and am interested in how this one comes together.
“Who controls the skies, controls the fate of this Earth”

Author unknown- 352nd Fighter Group, Blue-Nosed Bastards of Bodney

“Send one plane it’s a sortie; send two planes it’s a flight; send four planes it’s a test of airpower. - Richard Kohn
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Medicman71
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Re: Tamiya - Great Customer Service

Post by Medicman71 »

BlackSheep214 wrote:Nice! Now if someone will only come out with the NASCAR Camaro kits.
Fixed it for ya!

I love Tamiya's customer service!
Mike

Sponsored by Boeing, Lockheed Martin, Northrop Grumman, Saab, BAE, and Dassault
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BlackSheep214
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Re: Tamiya - Great Customer Service

Post by BlackSheep214 »

NASCAR Camaro? No, I really meant NASCAR Mustang kits. LOL! Saw a segment on Jay Leno's Garage. They look pretty cool...
“Who controls the skies, controls the fate of this Earth”

Author unknown- 352nd Fighter Group, Blue-Nosed Bastards of Bodney

“Send one plane it’s a sortie; send two planes it’s a flight; send four planes it’s a test of airpower. - Richard Kohn
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